✚ For med spas doing $1M+

Med spas lose 70% of first-time patients.
We build the email system that brings them back.

Klaviyo flows, SMS sequences, and patient reactivation campaigns built specifically for med spas on Boulevard, Vagaro, Aesthetic Record, or Symplast.

Get My Free Patient Reactivation Audit

Free 30-min audit · No deck · No pitch

Who this is for

Built for owner-operated med spas with a real patient list.

Med spas doing $1M+ in annual revenue
Owner-operated single locations or small chains (under 5 locations)
Currently using Boulevard, Vagaro, Aesthetic Record, Symplast, or any modern booking platform
1,000+ patients in your database

The problem

You spend $200–400 to acquire each new patient. Most never come back.

Industry data: only ~30% of first-time med spa patients return after their first visit
Botox patients are due roughly every 12 weeks — most never get the nudge
The average med spa has 60–70% of their patient list inactive after 12 months
Generic blasts from your booking platform don't move the needle on reactivation

What we build

Three layers that turn a dormant patient list into recurring revenue.

Patient Reactivation Flows — Botox and filler rebooking sequences, no-show recovery, win-back flows segmented by treatment type and last visit date
Segment-Driven Campaigns — by treatment, age, last visit, lifetime value, package status, and predicted next purchase
SMS Layer — appointment confirmations, last-minute opening alerts, time-sensitive promos that drive same-week bookings

Tools we work in

Klaviyo · Boulevard · Vagaro · Aesthetic Record · Symplast · Mindbody

The process

How the engagement works.

Free 30-min audit — we review your patient list size, current flows, segmentation, and quantify your dormant revenue
Custom flow plan — the 3 highest-impact sequences for your specific patient mix, with revenue projections
Build & launch — typically live in 14–21 days
Ongoing management — monthly reporting, A/B testing, and campaign calendar

See what your dormant patient list is worth.

Free 30-minute audit. We'll pull your patient counts, identify the gaps, and quantify the re-engageable revenue. No deck. No pitch.

First name

Med spa name

Booking platform

Active patients in database

We'll reach out within 24 hours to schedule.

FAQ

Common questions.

What if I'm already on Klaviyo?

We audit your current setup and show you the gaps — most accounts we look at use less than 30% of what Klaviyo can do.

What if I just use Boulevard's built-in email?

Most booking platform email tools are designed for transactional sends (confirmations, reminders), not for revenue-driving reactivation. We build the layer underneath that.

Will this comply with healthcare regulations?

Yes — we keep PHI out of marketing platforms and build consent flows that align with HIPAA expectations.

How long until I see results?

Most reactivation flows start producing measurable revenue in 30–45 days from launch. Full campaign cadence reaches steady state by month 3.

Do you do paid ads or SEO?

No. We focus exclusively on email and SMS — the channels that monetize the patients you already have.